Items will be shipped on average within 48 business hours, with the exception of custom ordered items. Fabric may take up to two weeks to print, and then up to one week for the item to be made. Some things happen that are out of my control that may slow down the speed of production.
I do not accept returns on items.
If an item arrives damaged please contact me within 5 days. I will require a photo of the damages and then can discuss replacement or refund on a case by case basis.
If a package is marked as delivered and is not received please contact your local post office to locate the package. Unfortunately, I am unable to offer a refund if the package is not located.
If a package is returned to me due to insufficient address I will refund you the purchase price of the items. However, I will not refund shipping charges. I ship to the exact address given. I will not reship an order.
Important: it is the customers responsibility to ensure the correct shipping address is provided to ensure timely and appropriate delivery.
If you have any questions or concerns or need a faster shipping speed please email me at, firstname.lastname@example.org. I am always happy to help!